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Dear customer, if you don’t know how to choose the right size please contact us instantly.
Real Photos :
Your satisfactionis of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition-unworn, unwashed, unalthered, undamaged, clean, free of lint and hair and with tags intac and attached.
Defective, Damaged or Misshipped Items
If we shipped you an item in the wrong color: You are eligible for a full refund after We confirms you received the wrong color. Perceived color differenced due to the display settings of your computer monitor are not grounds for a refund.
If we shipped you a defective or damaged item: You are eligible for a full refund or exchange. We requesting your refund, please ready to provide We photographs clearly showing the problem with the item as soon as possible. If you believe your item was damaged during shipping, We will need photographs showing the damaged packaging as well as “Proof of Damage” documentation to process your exchanging of refund. Alternatively, you can open the item in front of the delivery person and if you find that it was damaged during shipping, you can reject.
Sizing of Fitting Issues
Dresses or clothing that does not fit properly but fits the specification you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can minor adjustments at a local tailor, at you own cost.
Should your item size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
The settings of your computer screen may alter the color of the pictures shown on our store. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or Mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact us to see if a return or refund is possible.
If an item cannot be shipped by the time originally stated, we will offer you the option of keeping or cancelling your orders. Customers whoese items are overdue by no more than 10 days can choose to cancel the items and get a full refund, or keep the items and get a 30% reimburement upon delivery.Customers whose items are overdue by more than 10 days have the option of cancelling for a full refund, or keeping the items at no cost except shipping fees.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|