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About size, you can choose standard size from our website,or send us your own actual detail measurements, if you want dress custom made by own size, please refer to above measure gide and give us the size as follows:
Bust =______ Waist=______ Hips =______
Should to should=______ Hollow to floor(with shoes on)=______ Height=______
Customer’s satisfaction is very important to us, so we inspect every item very carefully before shipment, and if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory resolution. 1. Return –Please kindly contact us for the return at first within 48 hours after receiving the item. Then you can discuss with us about the issues you are having. –The returned item must be in original condition, as it was sent to you, has not been altered and has not been worn. –We offer FREE REPAIR on your item. But the postage to send it back and re-shipping cost to you will be both on your account. –It is required that the item should be returned to us within 5-14 days after the return request is accepted. –Return shipping charges will be the buyer’s responsibility. 2. Exchanges Exchanges are only allowed for the items which are defective, wrongly shipped or damaged upon receipt. All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received. 3. Sizing Or Fitting Issues As all of our items are hand-sewn and custom tailored, the finished items may vary by approximately one inch in either direction of the specified measurements. To ensure that your items will still fit you perfectly, our tailors have created all our items with additional fabric in the seams to allow minor size modifications to be made easily. That is if you find the item do not fit quite well, you can first turn to the local tailor for the adjustment, which is easier and more convenient. 4. Procedures of Return and Get Rufund –Contact our customer service immediately to notify the issues you find. As we have staff perform quality check before each item or dress delivery, for the issues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong size or quality issue. –We will give you the returning mailing address. Please note that any dress return without notifying us will not be refunded. –After the returned item by you is received, we will refund you in 3 to 7 working days by PAYPAL. Rush order fee and the shipping cost you paid before is non-refundable. Packing Usually,we use plastic bags to pack the goods,for some big orders,we will use cartons to pack them. Feedback 1. Your feedback is very important to us, and we rely on our reputation and customer satisfaction to succeed. Please leave 5 stars positive feedback to us if you are satisfied with our goods and service. We would appreciate your kindly support. 2. We care about every valued customer, and please email us before leaving any dispute on the siteand, we will always try our best to help you.Thanks for all supports. Happy your purchase! Welcome to Jingbian Bridal Store again!
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|