1. leave message in following condition: want custom made size and color; tell us the exact date you need the dress; have other demands in dress details
2. if you want color same as picture, please also leave message to tell.
3.we can not make the dress exact same as the picture, please understand this, because that is not our design, but we will try our best to offer every client top quality.
4.If you are from BRAZIL Argentina Chil , please give us your CPF in the message box when paying, without it, we can not Send your Parcel . thanks for your Cooperation.
Please contact us if you have any questions about our available sizes.
You could do the payment online by credit, also you could send our bank account by TT or Western Union.
We would like to choice the DHL .UPS .EMS as the express ,if you have any specil requirements about the company of express, please tell us.
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
2.Our Cancellations Policy
– Orders canceled within 24 hours of payment confirmation* will be eligible for a full refund.
– Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
– Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
– Once your order has been shipped, it can no longer be cancelled.
3.Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition – unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
When you get the goods, please give us your feedback, so that we can do some improvement and can provide better service. Your feedback would be very greatful.
Please contact us before leaving any negative or neutral feedback We would like to solve the problem together with voice call talking.My SKYPE address:
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|